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18 09, 2018
  • statistics

Get to know your visitors

2018-09-18T12:11:24+00:00 September 18th, 2018|Tags: , , , , , |

How many visitors are using your app? What language is getting the most hits? Which guide is most popular and how long do visitors stay on one guide location?

We know that this information is valuable to our customers and have therefore redesigned our statistics for both new and existing customers. When you become an OnSpotStory customer you receive a Google Data Studio link that enables you to get a detailed overview of how your app is used. The document is continually updated and can be re-visited whenever you like, you set the timeframe 😉

The statistics include:

  • Number of visits and length of visit
  • Visits per guide
  • Visits per location
  • Visits per language
  • Operating system
  • Visitor country of origin
11 04, 2018

A Tale of Two Trends

2018-08-29T11:25:49+00:00 April 11th, 2018|Tags: , , , , , , |

1. Custom is King

Museums and tourist destinations continue to offer visitors options that tailor the visit to specific needs and desires. From what we see, customisation will continue to be in high demand. The attention economy we find ourselves in makes us increasingly choosy and our expectations on any experience continue to grow ever higher.

When entering a museum or tourist destination, visitors may encounter certain annoyances such as long queues, being short on time, a mobile phone running out of battery, needing the toilet, not knowing where to start etc. These situations can be overwhelming and digital tools have a clear role in providing assistance, for example via an app in your phone or an audio guide device handed to […]