Privacy policy
How we handle personal data when you visit onspotstory.com, book a demo or sign up for our newsletter.
Last updated: 14 November 2026
Who is responsible for your data?
OnSpotStory AB is the data controller for the personal data processed when you visit onspotstory.com and when you contact us. You can reach us at info@onspotstory.com or at Malmgårdsvägen 63, Stockholm, Sweden.
Our basic principle
We want to track and store as little as possible. The site requires no login for visitors, we don't use Google Analytics and we never sell personal data to anyone.
What data we process and why
When you book a demo or contact us
We store your name and email address, plus the details you choose to fill in: phone number, company, message and how you would like to be contacted. We also store which page the form was sent from and which language you used. We use this information to respond to your enquiry and book a demo.
Legal basis: our legitimate interest in responding to enquiries, and steps you request before a possible agreement.
When you sign up for our newsletter
We store your email address so that we can send you the newsletter.
Legal basis: your consent. You can withdraw it at any time by emailing us.
Visitor statistics
To understand how the site is used and improve it, we use Matomo, which runs on our own servers in Sweden. Matomo is set up not to use cookies. The statistics show, for example, which pages are visited and what type of browser is used – not who you are. IP addresses are anonymised before they are stored.
Legal basis: our legitimate interest in improving the website.
Where the data is stored and who can access it
All data is stored on our own servers in Sweden. We don't share it with anyone else, and we don't use any sub-processors to process it.
The About us page has embedded videos from YouTube. They load from youtube-nocookie.com and set no cookies until you start a video yourself. Read more on the Cookies page.
How long we keep the data
We keep the data for as long as it is needed for its purpose and then delete it. An enquiry is kept for as long as we are in contact with you about it. Your newsletter sign-up is kept until you unsubscribe.
Your rights
You have the right to:
- find out what data we hold about you and get a copy of it
- have incorrect data corrected
- have your data erased
- object to or request restriction of the processing
- withdraw your consent to the newsletter
- receive your data in a machine-readable format
Email info@onspotstory.com if you want to exercise any of your rights. If you are unhappy with how we handle your data, you can lodge a complaint with the Swedish Authority for Privacy Protection, IMY (imy.se).
The apps we build
The apps we develop for our clients require no login and store no personal data such as names or email addresses about their users. The GPS position is only used locally on the phone and is not sent to our servers. Statistics on how the apps are used are collected with Matomo on our own servers in Sweden. With clients who need it, we sign data processing agreements based on the template from the Swedish Association of Local Authorities and Regions (SKR). Read more about how the apps handle data and security on the GDPR and data security page.
Changes
We may update this policy. The date at the top shows when it was last changed.