[vc_row full_width=”stretch_row_content_no_spaces”][vc_column][vc_single_image image=”1941″ img_size=”full”][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces”][vc_column][vc_text_separator title=”FAQ” color=”orange” border_width=”2″][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion style=”flat” spacing=”2″ gap=”2″ c_icon=”chevron” active_section=”1″][vc_tta_section title=”What is a web app?” tab_id=”1498556108673-d4c14a1b-4437″][vc_column_text]Web (meaning the internet) and app (meaning application). A web app is an application made for a mobile device such as a phone or tablet. It works on any device connected to the internet without the need to download anything.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is the difference between an app and a web app?” tab_id=”1498556426018-23cb600a-c505″][vc_column_text]An app is an application that you download to your phone or tablet, via e.g. the Apple store or Google Play. Once downloaded, the app can be accessed and used offline. A web app on the other hand is used through the web and while it doesn’t require downloading, it requires access to the internet.[/vc_column_text][/vc_tta_section][vc_tta_section title=”My visitors are from abroad don’t want to use data roaming?” tab_id=”1498556470155-aced8473-ab11″][vc_column_text]

In this case a good option is to use all-inclusive OnSpotStory PLUS-units, which don’t require a Wi-Fi connection once installed. IF your venue has Wi-Fi the visitors can connect to your network and then access your guide/s using a web app.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”My venue doesn’t have good Wi-Fi, what do you suggest?” tab_id=”1498556698267-1222d173-b08c”][vc_column_text]In this case, you can use the all-inclusive OnSpotStory PLUS-units, which don’t require any Wi-Fi once the guides are installed. Another option is to have an own app that you download prior to visiting the venue or place without Wi-Fi.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Does my guide need to include audio, pictures, text and film?” tab_id=”1498556909187-57824497-89ba”][vc_column_text]No, it’s up to you what content you want to include in your guide.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are QR codes?” tab_id=”1498556108727-0a45be4f-f299″][vc_column_text]QR code (short for Quick Response Code) is a a type of two-dimensional barcode that is readable by machines, e.g. your mobile phone. A QR code is made up of a black pattern of squares on a white background. You hold up your camera to the code in order to read it and it will direct you to e.g. a specific website. More info.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What are beacons?” tab_id=”1498556812479-67b0cefb-6e32″][vc_column_text]Beacons are small, wireless locations receptors (easy to hide away) that work with bluetooth technology. This is a way to enable indoor navigation in e.g. museum. This technology can be used in many ways. From a simple alarm that shows you an available guide object nearby in the room, to creating your own personalized walk through the entire exhibition. The beacons enable automatic triggering as you enter a room or come close to a specific area. More info and visuals.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is augmented reality?” tab_id=”1498556876881-4b419ebc-655a”][vc_column_text]Augmented reality, AR for short, is a technology that enables overlaying additional information such as sound, video or graphics, onto a physical object or real-world environment. By using the smartphone’s camera and holding it up to a specific object, text or image, the user gets taken further into the exhibition. For example showing behind the scenes material, complementary images, or simply activating a new guide. With the augmented reality function, you can activate spaces or bring 2D and 3D animation into the room.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is CMS?” tab_id=”1498556949891-7a3d428b-510a”][vc_column_text]CMS, short for content management system, is a computer application in which you can modify, add and administer digital content. Generally, a CMS supports multiple users making it a collaborative environment. We use the same CMS for all our guide options.[/vc_column_text][/vc_tta_section][vc_tta_section title=”I have another question?” tab_id=”1498556983096-8986cd45-c98e”]